Of the many ways that organisations demonstrate the quality of their service provision, few methods are as recognised and effective as the use of well-designed outcome measurement tools. However, due to the research-intensive nature of tool development and their historically clinical origins, the outcome measurement activities of Community Managed Organisations (CMOs, also called NGOs) are poorly understood.
CMHA and AMHOCN have been funded by the Department of Health and Ageing to investigate the current usage of measures for consumer and carer outcomes in the sector and to identify examples of good practice. This survey will inform a literature review and final report to the major funders of community managed mental health services, including DoHA, FaHCSIA, and most jurisdictions. All available measures will be reviewed and a candidate set of tools will be identified as those offering the most value to consumers and services in the community managed mental health sector.
Responding organisations will be provided with a summary of the project findings, detailing what tools are currently in use, how they are used, and which tools are the most suitable to the community managed sector.
Please follow the link below to help us build a national picture on outcome measurement in the sector:
If you would like to know more about this project please contact the CMHA project officer:
Tully Rosen, Policy Officer
Mental Health Coordinating Council (NSW)
Phone: (02) 9555 8388 ext. 108