Reviewing the complaints system The government is committed to improving every Victorian’s healthcare experience. The Act is an important mechanism for achieving this. In order to ensure that the Act continues to meet the needs of all Victorians, the Minister for Health announced a review of the Act in April 2012.
A discussion paper and brochure have been developed to provide additional information about the review and the key issues being considered by the Panel. The closing date for submissions is Friday 3 August 2012.